Mytrip.com complaint: DON’T WANT TO REFUND
Filed 12 May 2022 by CYNTHIA
My husband and I had to travel to USA last year (2021) but because of covid reasons, we weren’t able to travel.
We contacted MYTRIP immediately to let them know our situation, they said that we could rebook our trip but the deadline to do that was May (2022) I tried to contact them since August 2022 and they kept me waiting and waiting, telling me that they will call me back, I made more than 50 phone calls.
The deadline had passed and now United Airlines won’t accept the rebookings. I WANT THEM NOW TO REFUND ALL MY MONEY AND PAY FOR ALL THE USELESS TIME I SPEND ON THE PHONE.
THEY JUST HANG UP THE PHONE WHEN YOU ARE TALKING WITH THEM.
GAURAV KUMAR, SAID IT’S THE MANAGER, BUT HE DOESN’T KNOW ANYTHING ABOUT DOING A GOOD JOB LIKE ALL THE PEOPLE IN THAT AGENCY.
I MISSED XMAS, BIRTHDAY PARTIES BECAUSE I COULD NOT REBOOK MY FLIGHTS
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