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Mytrip.com complaint: 5 months waiting for refund on a flight due to the death of my mother

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Filed 8 May 2021 by Penny

I had to cancel my flight as I was flying up to Townsville to see my dying mum but she passed away an hour before my flight left so I canceled my flight and requested a refund. It has now been 5 months and I still haven’t received my refund. I just keep getting automated replies whenever I try to contact them about it !!! Will never use this company again.

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