Moes Southwest Grill Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Moes Southwest Grill over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Moes Southwest Grill's offerings.

Sentiment data last updated on December 3, 2023

Moes Southwest Grill complaint process

Do you have a dispute or had a bad customer experience with Moes Southwest Grill? Submit your Moes Southwest Grill complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Moes Southwest Grill.

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Finally, we can turn your complaint into a professional Moes Southwest Grill complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Moes Southwest Grill?

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Moes Southwest Grill complaints chart

We have received 4 complaints about Moes Southwest Grill over the last 12 months. The graph below shows a monthly breakdown.


Moes Southwest Grill complaint statistics

Curious about Moes Southwest Grill's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

Total complaints
Open Complaints
Complaints pending
Complaints resolved
/10 10 ratings

How to contact the complaint department of Moes Southwest Grill?

Below, you will find the contact information for Moes Southwest Grill's complaint department. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:

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Moes Southwest Grill reviews: (10)

Authentic experiences shared by our community for your benefit.

moes monday

Complaint from f-you on 07 November 2023 about Moes Southwest Grill.

i went to moes for moes monday like i have duzens of times before, went to pay and they told me i had to have there app to get the discount now. i think that is such bullshit that they... Read more

Comments: 0

Customer Service

Complaint from R.Price on 03 June 2023 about Moes Southwest Grill.

They messed up the order and were very inconsiderate and un professional. I changed my mind on the order and they said they could correct it on the register.I don't understand why? Read more

Comments: 0

Unpleasant employee and dirty store

Complaint from The Mrs on 04 May 2023 about Moes Southwest Grill.

Came into Moe’s today for some nachos. So it’s build your own. We have never been in for this item and wasn’t sure what we should ask for. I understand it’s build your own. I had asked if they could... Read more

Comments: 0

Rude Customer Sevice

Complaint from Doorman on 26 September 2022 about Moes Southwest Grill.

Ordered my meal online and went to pick it up. The restaurant was nasty and the staff was very rude. My order was not right and not all there. I understand everyone is short staffed and no one takes their... Read more

Comments: 0

service complaint

Complaint from Mposey on 02 August 2022 about Moes Southwest Grill.

On 8222, at lunch time, I was not greeted. There were no chipsnachos at all for orders or sides. Very small portions were given of the food. The staff were unfriendly and complained that I had four orders and did... Read more

Comments: 0

Could not process online order

Complaint from Themayor on 10 June 2022 about Moes Southwest Grill.

Yesterday I wanted to take advantage of this Moe's Perks offer you sent me. I checked the St. Joseph, Michigan Moe's website and ed the hours of operation 11AM until 8 PM. At approximately 6 PM I went online to... Read more

Comments: 0

Rude employees

Complaint from Cecil on 17 March 2022 about Moes Southwest Grill.

I ordered lunch, scheduled for pickup at 12:25, 3152022. I reached this location at 12:3. I walked up to the counter and told one of the employees that I have an order to pickup. She told me that those people... Read more

Comments: 0

Rude employeesWrong Order

Complaint from mollydolly04 on 16 August 2021 about Moes Southwest Grill.

I walked into Moes and it was pretty slow. It was a bunch of younger employees. No big deal. The two girls were sorta rude but a just blew it off. The first guy was just quiet but didn’t think... Read more

Comments: 0

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