Moes Southwest Grill Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Moes Southwest Grill over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

Moes Southwest Grill complaint process

Do you have a dispute or had a bad customer experience with Moes Southwest Grill? Submit your Moes Southwest Grill complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Moes Southwest Grill.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Moes Southwest Grill complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Moes Southwest Grill?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Moes Southwest Grill complaints chart

We have received 5 complaints about Moes Southwest Grill over the last 12 months. The graph below shows a monthly breakdown.

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Moes Southwest Grill complaint statistics

Curious about Moes Southwest Grill's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

11
Total complaints
11
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 11 ratings

How to contact the customer service of Moes Southwest Grill?

Below, you will find the contact information for the complaint department of Moes Southwest Grill. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-663-7411

You can contact the customer service of Moes Southwest Grill by calling 1-877-663-7411. If you want to reach out to Moes Southwest Grill through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Moes Southwest Grill reviews: (11)

Authentic experiences shared by our community for your benefit.

Worst GM in history

Complaint from Susan fuller on 12 January 2024 about Moes Southwest Grill.

This is the most gossiping lying gym GM that was ever existed in history this is the biggest drama queen I have ever met in my entire life I accidentally wrote a message to my son in a wrong group... Read more

Comments: 0
Rating:

moes monday

Complaint from f-you on 07 November 2023 about Moes Southwest Grill.

i went to moes for moes monday like i have duzens of times before, went to pay and they told me i had to have there app to get the discount now. i think that is such bullshit that they... Read more

Comments: 0
Rating:

Customer Service

Complaint from R.Price on 03 June 2023 about Moes Southwest Grill.

They messed up the order and were very inconsiderate and un professional. I changed my mind on the order and they said they could correct it on the register.I don't understand why? Read more

Comments: 0
Rating:

Unpleasant employee and dirty store

Complaint from The Mrs on 04 May 2023 about Moes Southwest Grill.

Came into Moe’s today for some nachos. So it’s build your own. We have never been in for this item and wasn’t sure what we should ask for. I understand it’s build your own. I had asked if they could... Read more

Comments: 0
Rating:

Rude Customer Sevice

Complaint from Doorman on 26 September 2022 about Moes Southwest Grill.

Ordered my meal online and went to pick it up. The restaurant was nasty and the staff was very rude. My order was not right and not all there. I understand everyone is short staffed and no one takes their... Read more

Comments: 0
Rating:

service complaint

Complaint from Mposey on 02 August 2022 about Moes Southwest Grill.

On 8222, at lunch time, I was not greeted. There were no chipsnachos at all for orders or sides. Very small portions were given of the food. The staff were unfriendly and complained that I had four orders and did... Read more

Comments: 0
Rating:

Could not process online order

Complaint from Themayor on 10 June 2022 about Moes Southwest Grill.

Yesterday I wanted to take advantage of this Moe's Perks offer you sent me. I checked the St. Joseph, Michigan Moe's website and ed the hours of operation 11AM until 8 PM. At approximately 6 PM I went online to... Read more

Comments: 0
Rating:

Rude employees

Complaint from Cecil on 17 March 2022 about Moes Southwest Grill.

I ordered lunch, scheduled for pickup at 12:25, 3152022. I reached this location at 12:3. I walked up to the counter and told one of the employees that I have an order to pickup. She told me that those people... Read more

Comments: 0
Rating:

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