While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Malindo Air over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Malindo Air? Submit your Malindo Air complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Malindo Air.
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Finally, we can turn your complaint into a professional Malindo Air complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 5 complaints about Malindo Air over the last 12 months. The graph below shows a monthly breakdown.
Curious about Malindo Air's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Malindo Air. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Malindo Air by calling 603-7841 5388. If you want to reach out to Malindo Air through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Navpreet on 13 March 2024 about Malindo Air.
I submitted my claim form on 18th of October but I did not receive my refund and I called them every week and send them email but they do not respond to my email as well I want to complain... Read more
Complaint from Keystal on 10 November 2023 about Malindo Air.
I called to querie the change of flight fee as online states $406 AUD , however their teams and condition state $80 per fee plus price difference of fare. I spoke with a gentleman who states it was $236, I agreed... Read more
Complaint from eriktufa on 05 October 2023 about Malindo Air.
This is from my email. Hi, I want to get refund as I was a passenger in OD 192 that got offload twice. I had to get new ticket from airasia costing more as I bought at the counter 2 hours before the... Read more
Complaint from Chaitali on 02 June 2023 about Malindo Air.
We have booked our flight for March 2020 to Bali but due to corona we are not able to go and they told us they extended period but later on we are not able to use it giving reason Bali... Read more
Complaint from Jayanthi on 20 May 2023 about Malindo Air.
20.5.2023 OD 315 from Jakarta to KL Ticket said arrival at Terminal 2 but arrived at Terminal 1 So much of inconvenience Read more
Complaint from DonnaP on 05 August 2021 about Malindo Air.
I first contacted Malindo in March 2020 when our flight out of India was cancelled. They assured me that I would receive a refund and I filled in the form requesting a refund. However a couple of weeks later I... Read more
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