Makro Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Makro over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 24, 2024

Makro complaint process

Do you have a dispute or had a bad customer experience with Makro? Submit your Makro complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Makro.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Makro complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Makro?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Makro complaints chart

We have received 6 complaints about Makro over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Makro complaint statistics

Curious about Makro's track record in addressing complaints within the Wholesaler category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
1.6
/10 7 ratings

How to contact the customer service of Makro?

Below, you will find the contact information for the complaint department of Makro. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Makro through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Makro reviews: (7)

Authentic experiences shared by our community for your benefit.

MAKRO NOT HONERING THE ADVERTISED PRICES

Complaint from oldscool on 04 March 2024 about Makro.

After I placed an order with Makro ONLINE they cancelled my order due to them advertising the wrong price. I lost out on another deal because MAKRO had it advertised for cheaper. Read more

Comments: 0
Rating:

REFUND

Complaint from faz on 15 January 2024 about Makro.

I've placed an order online and made a payment. I still did not receive my goods and its a month later now so still no refund. All they do is transfer you from pillar to post no one really cares... Read more

Comments: 0
Rating:

Defective product not taken back

Complaint from Trevorsb on 07 December 2023 about Makro.

I bought a Goldair Gas Hob from Makro. I was only able to install it 3 weeks later as the kitchen was under construction. When the installer tested the product prior to installation it was found to be defective. It... Read more

Comments: 0
Rating:

Pensioner discount

Complaint from Roland Peschl on 17 November 2023 about Makro.

When purchasing goods at this store, checking amounts on display and on cash register there is no pensioner discount, speak to teller and she says this is normal,all pensioners complain and say they not comming back there. Read more

Comments: 0
Rating:

Defy gas hob with defects

Complaint from Boris2023 on 06 October 2023 about Makro.

I bought one Defy gas hob from Makro Germiston on 18the of September, the coc installer came to me to install the gas hob on 22nd of September, The installer cutted the plug in order to connect the gas hob... Read more

Comments: 0
Rating:

Bad delivery service

Complaint from Tobeka on 29 August 2023 about Makro.

I have placed an order and it's been way past its delivery date and still, I haven't received anything from Makro and when I call I'm not given clear information regarding my order. Super disappointed as I have been given... Read more

Comments: 0
Rating:

HOOVER TWISTER ULTRA 14.8V - CHARGER MISSING

Complaint from Berdinie on 05 September 2022 about Makro.

We bought on 16.07.22 a HOOVER TWISTER ULTRA 14.8V Vacuum Cleaner for my daughter for a birthday gift. Her birthday was at the end of August , when opening the Box, the chargerwall mount was missing. The kid was not complete... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?