Lays Complaint Sentiment: Neutral

Our sentiment meter has detected that Lays complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Lays, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

Lays complaint process

Do you have a dispute or had a bad customer experience with Lays? Submit your Lays complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Lays.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Lays complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Lays?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Lays complaints chart

We have received 5 complaints about Lays over the last 12 months. The graph below shows a monthly breakdown.

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Lays complaint statistics

Curious about Lays's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!

8
Total complaints
8
Open Complaints
0
Complaints pending
0
Complaints resolved
2.9
/10 8 ratings

Lays reviews: (8)

Authentic experiences shared by our community for your benefit.

Hard round pieces

Complaint from MakeItRight on 11 September 2023 about Lays.

I was eating my Baked Lay's while watching TV late at night and bit into a very hard round nugget and it broke my crown off. There were 6 other of those nuggets in the bag. They were hard like... Read more

Comments: 2
Rating:

Classic Lays Potato chips soft,oily stale

Complaint from Gingerdog1982 on 03 September 2023 about Lays.

Bought 8ounce bag of classic lays Potato chips for 4.79$ . The chips have an expiration date of 21November 2023. The chips tasted soft, oily and stale. They were not the crispy lays classic chips we love. They... Read more

Comments: 0
Rating:

Over dumping Lays Stock

Complaint from Qari general store on 17 August 2023 about Lays.

Drawing yours attention towards unethical practices over dumping Lays Stock by the supervisor. Since the Lays over dumped expired stock is not replaced for a month or more. Moreover unprofessional attitude is being faced. Hence, I am compelled to forward this... Read more

Comments: 0
Rating:

Lays Classic Hard Sharp

Complaint from grandmaB2 on 15 August 2023 about Lays.

I have purchased Lays for many, many years! This recent Party Size bag was not crispy like they normally are but they were hard and sharp and actually cut my mouth several times due to sharpness of the chips. Have... Read more

Comments: 1
Rating:

Company not provide iron stand

Complaint from Sulaiman Khan general store on 19 June 2023 about Lays.

Dear sir, Pechly ek sal say me lays company ka product Chala Raha hon or ache sale hote hai par mujay abi tak lays iron stand nahe milay jab be kehta hon to bolty hai process me hai kindly mujay... Read more

Comments: 0
Rating:

returning two large bags

Complaint from roxannemendoza9 on 26 February 2023 about Lays.

I'm a fan of lays potato chips, I am a good customer. Recently i bought a large bag of Barbecue Potato Chips; which I do often. two different stores in my city sold bad tasting... Read more

Comments: 0
Rating:

Drop in Quality

Complaint from mesull1@msn.com on 18 May 2022 about Lays.

When Lay's came out with lightly salted chips I was thrilled and have since purchased many, many classic size. At first the chips were nice and clean and large but lately they have been very small and burnt. Read more

Comments: 0
Rating:

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