Lay’s complaint: Drop in Quality

Name: Drop in Quality
Item: Lay’s
Author: Mary

Open 18 May 2022 163 views Food and Beverage Brands

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Filed 18 May 2022 by Mary

When Lay’s came out with lightly salted chips I was thrilled and have since purchased many, many classic size. At first the chips were nice and clean and large but lately they have been very small and burnt.

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Case details

Status: Open
Company: Lay’s
Filed: 18 May 2022
Desired resolution: I think they are using the classic size as a dumping ground for what's left over from the Party size. Maybe go back to whatever they were doing when they first came out with them.
Problem: Chips smaller and burnt lately
About: potato chips

Progress

Filed
Company notified
Company replied
Resolved

18 May 2022 Complaint filed and published
18 May 2022 Message from Bizzy: we notified Lay’s about this complaint.

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