Kiwi.com complaint: Useless voucher

Name: Useless voucher
Item: Kiwi.com
Author: Pauline

Open 16 Mar 2022 173 views Travel

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Filed 16 Mar 2022 by Pauline

Kiwi issued a TAP Portugal voucher which has no monetary value. It’s impossible to contact kiwi – no response from repeated emails sent since last summer. Phone contact to UK and Portugal don’t recognise the booking number. I’ve received a full refund for the return flight from easyJet.

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Case details

Status: Open
Company: Kiwi.com
Filed: 16 Mar 2022
Desired resolution: I want a monetary refund for the US 214$ voucher which was invalid as kiwi retained the money.
Problem: Voucher has no value, no cash refund
About: flight voucher
At stake: $214

Progress

Filed
Company notified
Company replied
Resolved

16 Mar 2022 Complaint filed and published
16 Mar 2022 Message from Bizzy: we notified Kiwi.com about this complaint.

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