Kiwi.com complaint: Unable to change the passenger details

Name: Unable to change the passenger details
Item: Kiwi.com
Author: Mehnaz

Open 6 Jul 2022 81 views Travel

File your Kiwi.com complaint How does Complain.biz work?

Filed 6 Jul 2022 by Mehnaz

I am trying to pay and change the passenger details but the payment is not processing despite all informations provided correctly. Kiwi is not replying to any messages and they do not even have an email address for contact.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Kiwi.com
Filed: 6 Jul 2022
Desired resolution: They should change the passenger details as I am ready to pay the extra charges and provided identification proof.
Problem: Cannot change passenger details, no reply
About: passenger name change

Progress

Filed
Company notified
Company replied
Resolved

6 Jul 2022 Complaint filed and published
6 Jul 2022 Message from Bizzy: we notified Kiwi.com about this complaint.

See all 127 Kiwi.com complaints

Discussion

0 comments

No comments yet. Been through something similar with Kiwi.com? Start the discussion above.

More Kiwi.com complaints

View all 127

Booking Number 307 148 160 – E-ticket (From Melbourne to Singapore) Reservation no.M4J59V

Hi Good afternoon, Iwe have been calling your KIWI staff since last Thursday 4th Jan to assist the check in…

11 Jan 2023

Kiwi sold me an invalid ticket

Hi, My name is Maryam Shirkhan . Unfortunately I made a mistake and trusted Kiwi and purchased a round-trip ticket…

25 Jul 2022

Kiwi.com made mistake of our check in dates

Kiwi.com had made check in for us in wrong day . For this reason they lost possibility to get for…

29 Jun 2022

Wronged by Kiwi.com too?
Make it sting!

Launch complaint