Skip to content
File a complaint
File a complaint

JustFly complaints

JustFly complaint: Misleading and hiding information

Open 326 views Travel
File your JustFly complaint How does Complain.biz work?

Filed 14 Oct 2022 by Slavisa

Justfly representative advised me to keep the tickets I was not able to use due to my wife being affected by Covid 19 as open tickets because I will get the best value out of it. This was very misleading since she did not tell me that Justfly may not have tickets at the time I need them which was the case once I wanted to use the remaining credit. She did not tell me that I must use this credit to buy 5 tickets and that I cannot use it toward 1 ticket. I regret I did not get a refund. I talked to Justfly representative many times always to be advised that I need to talk to the air company I had tickets with and they would refer me back to Justfly. During the process, my credit decreased to around $400 from the initial almost $800. I am very, very much disappointed with Justfly.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with JustFly? Start the discussion above.

More JustFly complaints

View all 66

Wronged by JustFly too?
Make it sting!

Launch complaint