My complaint:
I AM VERY UPSET AS I BOOKED A FLIGHT THROUGH JUSTFLY ON JULY 1,2023 TO FORT LAUDERDALE TRAVELING ON SPIRIT.. THE FLIGHT WAS $62 TO FORT LAUDERDALE $49 TO CHARLOTTE NC.. WHICH CAME OUT TO BE $112 .. I USED THE OPTION TO PURCHASE LUGGAGE BOTH WAS CARRY-ON FOR $43 .. WHEN I RECEIVED MY FLIGHT INFORMATION NO BAGS WERE ON IT… I CALLED AND SPOKE TO SOMEONE WHOM ONLY SAID I AGREED TO THE PAYMENT AND NOTHING COULD BE DONE..
Suggested solution:
I WOULD LOVE TO HAVE MY $86 PUT BACK ON MY CARD. BEING THAT I AM ON A FIXED INCOME AND FEEL I WAS MISLED.. ON THE RECEIPTS IT HAS MY NAME WHERE I PURCHASED THE FLIGHT, BUT NO NAME ON THE RECEIPT WHERE THE $86 WAS TAKEN..
