Instacart complaint: wrong card charged

Name: wrong card charged
Item: Instacart
Author: Benita

Open 20 Jul 2021 445 views Supermarkets / Grocery Stores

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Filed 20 Jul 2021 by Benita

I ordered items from my local kroger’s, using my EBT card for the food and debit card for the non food charges. The whole amount was placed on my debit card, and I didn’t get all the items I ordered.

A charge from Instacart you do not recognize? What IC* INSTACART on a bank statement means

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Case details

Status: Open
Company: Instacart
Filed: 20 Jul 2021
Desired resolution: Money refunded to my debit card, and foodstamp card for items I did order and didn't get.Pending POS DEBIT INSTACART161 18882467822 CA Misc. debit −$34.07
Problem: Whole order charged to debit card, items missing
About: grocery delivery order
At stake: $34.07

Progress

Filed
Company notified
Company replied
Resolved

20 Jul 2021 Complaint filed and published
20 Jul 2021 Message from Bizzy: we notified Instacart about this complaint.

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