Instacart complaint: Missing Promotional Payments

Name: Missing Promotional Payments
Item: Instacart
Author: Quan

Open 20 Jul 2021 157 views Supermarkets / Grocery Stores

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Filed 20 Jul 2021 by Quan

I have been using Instacart for some time now. Some promotions i dodid i would get paid separately. After a few updates and changes, they’ve split my promo payments within the orders so I wouldnt get anything but the “MINIMUM PROMOTION” payment as Instacart calls it. They have done this to me 4 times in a row. And i need my pay the correcr way.

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Case details

Status: Open
Company: Instacart
Filed: 20 Jul 2021
Desired resolution: By simply paying the right payments
Problem: Promotion pay reduced to the minimum
About: shopper promotion pay

Progress

Filed
Company notified
Company replied
Resolved

20 Jul 2021 Complaint filed and published
20 Jul 2021 Message from Bizzy: we notified Instacart about this complaint.

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