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Instacart complaint: never able to use giftcard

Open 144 views Supermarkets / Grocery Stores

Filed 20 Jul 2021 by Colleen

bought a $200.00 gift card for my sister online. When she went to use it it said invalid code. We have been trying to resolve this with Instacart representatives since February 2021 and have been on the phone for hours and they only give the runaround. Also tried resolving through credit card company but Instacart denied the claim. I am getting beyond frustrated and angry because no one is willing to follow through.

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Wronged by Instacart too?
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