Instacart complaint: ABSOLUTE TERRIBLE SERVICE
Filed 14 Jul 2021 by Misty
I was a loyal customer of instacart but recently the orders are always several hours late and I pay for priority and express every month. I placed a order this afternoon and it was suppose to be delivered by 4:50 pm … never arrived then it was suppose to be delivered by 6:50 then 8pm then 8:45pm then 9:30 pm then 10:30 pm….I contacted support several times and each time they lied and had another excuse as to why the order hadn’t been assigned to a shopper…. I ended up canceling the order because the damn store will be closed and waiting for 7 plus hours is pathetic… they support teams lies every time I contacted them and this company is pathetic. I will never order from them again !!!
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