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Filed 9 Aug 2021 by Jana

I was using Instacart for several months and thought their service was good and the shoppers tried very hard to fulfill the orders. However, last week I placed an order and asked the shopper for a copy of the paper receipt from the store, not just the e-receipt you receive after delivery. To my shock and utter dismay the paper store receipt showed a total due of $101.80 which was paid using a debit card, the e-receipt showed a subtotal of $140.12 (before taxes and other charges are added). That’s a difference of $38.32 from what the actual cost of the groceries were to what I was charged by Instacart. When I tried to contact Instacart I kept being referred back to read their Pricing Policies which I did several times. But, that did not change what was actually paid to the store $101.80, and what I was charged $140.12. Instacart tries to hide this mark up by increasing the prices of the items you purchase. DON’T TRUST THEM AS THIS IS A BLATANT RIP OFF they try to blame the store for, but it’s actually Instacart raising the prices for more profit.

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1 comment

  1. Ragen

    DECEPTIVE PRICING!!!!!!!!!! DON'T EVER SHOP THROUGH THESE PEOPLE!!! THEY CHARGE YOU ONE PRICE BUT THE SHOPPERS GET IN STORE PRICING AND REWARD OFFERS SO YOUR BILL IS MUCH HIRER AND THEN THEY WANT A TIP!!!! NEVER AGAIN

    Reply

Wronged by Instacart too?
Make it sting!