Instacart complaint: Lost account for no reason
Filed 13 Aug 2021 by Dylan
Without being told reasoning or what was happening, my account was shut down. This was after requesting a refund for a bunch of watermelons I ordered that came squished and rotten. I sent in an appeal and was immediately denied. I responded to the email, asked why, and explained the situation but received nothing back. I paid for a full year of Instacart and now lost that money AND the money for the bad produce. I’ve called 3 times and asked it to be escalated and asked who I can talk to, but nothing. It’s been nearly 2 weeks. I have a disability and live far from any grocery stores, instacart is a necessity.
A charge from Instacart you do not recognize? What IC* INSTACART on a bank statement means
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