Instacart complaint: 3:48 PM

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   exdriver 10 Sep 2021

   most times the tip is the only thing that makes shopping and delivering the order worth it , and they have the audacity to make you wait 24 hrs to give the customer time to change the tip, i the customer increased the tip then id understand getting the increase in24hrs, but the initial tip should be given upfront, it certainly should not be allowed 24 hrs to be lowered, considering theres many reasons someone would change a tip with 1 unfortunately being racism, etc... not to mention, if someone wanted to change instacart should cover it themselves, considering they pay $7 to shop and deliver a order thats for 1 person, i shopped an order in one city for delivery 4 cities over, a 10 minute drive to the store, 23 items that took about 20 minutes to shop, a 25 minute ride to deliver. for $7 + 3 tip, and they said i needed to wait 24hours to receive tips because the customer may want to change. HORRIBLE!!! rip off for drivers. no toll reimbursement no gas reimbursement. 55 minutes for $7, so still i figured im new ill keep going let me see how this plays out, i started at 8:05 am and worked til 9:30 pm that 13 hours and 25 minutes, I made $132 and $38 of that was tips which mean they themselves (instacart) paid me $94 for 13 hours and 25 minutes. The app has you location but will show you a store it says is 0.4 miles from where you are but when you accept you may find that its actually 20 minutes away from you. and what worse youll drive that 20 minutes shop the order and go to deliver it and that my be 30 minutes away, all for about $9, remember not tolls or gas reimbursement, i dont know where the people live who claim to make hundreds of dollars a day. must be there advertising agents who state this because like i said $132 for 13 1/2 hours which included my tips and i have proof

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