Instacart complaint: Unpaid bonus

Name: Unpaid bonus
Item: Instacart
Author: Carolyn

Open 27 Dec 2020 227 views Supermarkets / Grocery Stores

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Filed 27 Dec 2020 by Carolyn

I received an email on December 11,2020 that Instacart shoppers who meet certain requirements shall receive a bonus within a week. The requirements are that shoppers who have finished 200 batches in 2020 shall receive a bonus as low as $50 and as high as $500. I have not received any bonus and can’t get straight answers when speaking to Instacart via chat.

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Case details

Status: Open
Company: Instacart
Filed: 27 Dec 2020
Desired resolution: Pay out bonus
Problem: Promised shopper bonus not paid
About: shopper bonus

Progress

Filed
Company notified
Company replied
Resolved

27 Dec 2020 Complaint filed and published
27 Dec 2020 Message from Bizzy: we notified Instacart about this complaint.

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