Most Common Inogen Complaints and Tips

While Inogen is known for its portable oxygen concentrators, feedback from our community has highlighted certain recurring problems. Common complaints include misleading information regarding product features and benefits, and issues with third-party suppliers like Sprylyfe. Customers often report discrepancies between the advertised and actual performance of the devices, as well as challenges with obtaining timely customer support and replacements.

To avoid these issues, we advise customers to thoroughly research product specifications and seek independent reviews before making a purchase. Additionally, when dealing with third-party suppliers, ensure that they are authorized and reputable. Always document all transactions and communications for future reference.

How and why file a complaint about Inogen?

Do you have a dispute or had a bad customer experience with Inogen? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Inogen.

Inogen Customer Sentiment: Neutral

Our sentiment meter has detected that Inogen complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Inogen, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on February 3, 2026

Inogen complaints chart

We have received 0 complaints about Inogen over the last 12 months. The graph below shows a monthly breakdown.

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Inogen complaint statistics

Curious about Inogen's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!

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/10 2 ratings

Bad reviews about Inogen: (2)

Helpful experiences shared by verified Inogen customers. Search, discuss and connect with other people in our community.

Sprylyfe

Complaint from bandit1944 on 27 August 2021 about Inogen.

Sprylyfe sells your product, but they are ruining your reputation. I screwed up and bought a G5 from them. I had a problem and they would not replace the unit even though it had a warraunty. They said after 3... Read more

Comments: 0
Rating:

False information.

Complaint from KITTY on 28 April 2019 about Inogen.

I, Katherine Medberry purchased a Home and portable Oxygen unit from Inogen on May 2018. I called Inogen to see about getting supplies such as Cannabulas Tubing for the units, I was informed by them that if I was not... Read more

Comments: 1
Rating:

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