Ibis Hotels Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Ibis Hotels over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 1, 2024

Ibis Hotels complaint process

Do you have a dispute or had a bad customer experience with Ibis Hotels? Submit your Ibis Hotels complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Ibis Hotels.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Ibis Hotels complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Ibis Hotels?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Ibis Hotels complaints chart

We have received 5 complaints about Ibis Hotels over the last 12 months. The graph below shows a monthly breakdown.

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Ibis Hotels complaint statistics

Curious about Ibis Hotels's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

5
Total complaints
5
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 5 ratings

How to contact the customer service of Ibis Hotels?

Below, you will find the contact information for the complaint department of Ibis Hotels. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+3314-201-2121
Contact form:

You can contact the customer service of Ibis Hotels by calling +3314-201-2121. If you want to reach out to Ibis Hotels through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Ibis Hotels reviews: (5)

Authentic experiences shared by our community for your benefit.

Slow service

Complaint from Setta_uk on 01 February 2024 about Ibis Hotels.

São Paulo ibis styles Anhembi I arrived at the hotel and when I got the check-in desk was served by someone who was obviously in training. Took him 15 mins though, how can it take so long to do a... Read more

Comments: 0
Rating:

Rude, unprofessional, disrespectful customer service

Complaint from K. Walatara on 31 December 2023 about Ibis Hotels.

To the attention of the CEO of Ibis Styles Dubai Airport hotel 31 December 2023, Dubai, UAE. Dear CEO of Ibis Styles Dubai Airport hotel, I have made a booking for my family at your hotel in Dubai, UAE. The booking was under... Read more

Comments: 0
Rating:

Not happy

Complaint from Mrs FF on 26 December 2023 about Ibis Hotels.

Good morning We stayed at the hotel checking in on the 23rd of December for 1 night on arrival we ed our dinner reservation and headed straight out to enjoy the city (room was not ready but that wasn’t a... Read more

Comments: 0
Rating:

Lost item no answer from company

Complaint from KBurke on 20 November 2023 about Ibis Hotels.

I left an item behind and contacted the hotel to get it back. They told me it would be 60 Euros to mail it. I responded asking to be sure the item was even there. They did not respond. When... Read more

Comments: 0
Rating:

Injured toe

Complaint from Baz1993 on 18 November 2023 about Ibis Hotels.

Sliced toe on bathroom tile bleeding photos attached Read more

Comments: 0
Rating:

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