While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about HoYoverse over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with HoYoverse? Submit your HoYoverse complaint through our platform to support its escalation, prompting their customer service to resolve it.
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By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional HoYoverse complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 2 complaints about HoYoverse over the last 12 months. The graph below shows a monthly breakdown.
Curious about HoYoverse's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of HoYoverse. To amplify the impact of your complaint, please use our complaint form.
For HoYoverse support through email, send your inquiry to genshin_cs@hoyoverse.com. If you want to reach out to HoYoverse through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from uid 715797473 on 19 March 2024 about HoYoverse.
Gorant's persona began to fall 90 with prayer - Is this some kind of new way of torture? This is the third time in a row, not 75 as usual. miHoYo HoYoverse scammers. The loss of artifacts is a... Read more
Complaint from TRASH on 06 October 2023 about HoYoverse.
Uk what frick u ur giving ur favorite child(users) five stars in like 1 pity or multiple five stars in 10 pull like that's crazy man I only gets five star in like 80 pity I'm very sad and mad... Read more
Complaint from November on 27 March 2022 about HoYoverse.
My Asia server game account was hacked, but I was not able to recover my stolen account because my Forms were rejected continuously for half a year. I've spent a total of $50 on the game but I've never felt such... Read more
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