Tasty Travels complaint?

Do you have a dispute or a bad customer experience with Tasty Travels? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Tasty Travels customer service is run by the developer, Century Games: the main routes are the help or support option inside the game and the Tasty Travels help centre linked in the contact details above. Include your player ID, the device you play on and, for a purchase problem, the order number from your Apple or Google Play receipt, plus screenshots of what went wrong.

Purchase or account problem to raise? Bring it through our complaint process, and we push it out to Century Games by email, social media and printed letters.

A Tasty Travels purchase that does not arrive is often a sync problem between the store and the game: the payment goes through, but the item is not credited to your game account. Close and reopen the game on a stable connection, check that you are logged in to the same game account you bought on, and check your Apple or Google Play receipt to confirm the payment was taken.

If the item is still missing, send Century Games the order number, the date and a screenshot of the receipt through the support option in the game. If the item cannot be credited, the store refund route below is the one to use.

A refund for a Tasty Travels purchase usually goes through the store you paid: Apple for purchases on an iPhone or iPad, Google Play for purchases on Android. The Century Games terms say purchases of virtual currency and items are final and not refundable unless the law requires it, so the store is often the more practical route. On Apple, request it through Apple's report a problem page; on Google Play, open the order in your order history and ask for a refund there.

Give the date, the amount and the order number from the receipt, and say briefly why: charged twice, not delivered, or bought by a child without permission. A purchase made by a child without permission can be raised with the store as unauthorised, and turning on purchase approval in the store settings stops it happening again.

To recover lost Tasty Travels progress, contact Century Games through the support option in the game or the help centre linked above, and give your player ID, the level you had reached, the device and roughly when the progress disappeared. Progress is normally tied to the account linked in the game's settings, so sign in with that same account on a new device before starting a fresh game.

Keep a screenshot of your player ID and level from before the loss if you have one, and the receipts for anything you bought on that account.

Lost progress with paid items on it? Open a case with us: our trained AI keeps coaching you on what to send Century Games and when to push again.

Nothing has been reported about Tasty Travels here yet. Our research shows what typically goes wrong at mobile games funded by in-app purchases and ads: purchases charged but never delivered, progress lost after a reinstall or a new phone, accounts that will not restore, refunds refused because virtual items are final, and rewarded ads that freeze or fail to hand out the reward.

Charged for an item that never landed in your inventory? Be the first to report it: your case opens the record for the next Tasty Travels player with a missing purchase.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Tasty Travels through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Tasty Travels can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.