HOKA complaint: Return

Name: Return
Item: HOKA
Rating: 1
Author: Whitney

Open 17 May 2023 128 views Fashion

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Filed 17 May 2023 by Whitney

I returned my new smartwatch instead of the hoka shoes I wanted to return. It has been 6 months now and they still “can’t find it”. The Supervisor was extremely rude and told me she would not make me speak to anyone but her. Horrible costumer service

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Case details

Status: Open
Company: HOKA
Filed: 17 May 2023
Rating: 1/5
Desired resolution: Return my smartwatch to me
Problem: Mistakenly returned smartwatch not found
About: smartwatch
Dealing with it for: 180 days

Progress

Filed
Company notified
Company replied
Resolved

17 May 2023 Complaint filed and published
17 May 2023 Message from Bizzy: we notified HOKA about this complaint.

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