Expedia complaint?

Do you have a dispute or a bad customer experience with Expedia? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

The Expedia customer service number in the US is 1-877-227-7481. For most bookings the faster route is the Trips section of your Expedia account or the Expedia app: open the booking itself and use the help options attached to it, because an agent can do very little before the itinerary number is in front of them. Have that itinerary number, the confirmation email and the exact amounts charged to your card ready.

Expedia and the airline each pointing at the other over your refund? Start your complaint here and we help you write it in minutes, drawing on thousands of complaint letters that actually worked.

Refund requests start in the Trips section of your account: open the booking, choose the cancel or change option and read what the fare or rate rules allow before you confirm anything. Where the airline, hotel or car rental company sets the terms, Expedia passes the request on and reports back, so ask in writing who is holding the money, on what date it was released and to which card. Put the dates, the itinerary number and the amount in your complaint here, where other travellers still owed a refund Expedia agreed to can back your case up with their own itinerary numbers.

Line up the amount on your card statement against the confirmation email for the booking. Extra charges often turn out to be a resort fee collected at the property, a currency conversion, a change fee, or a second booking that was never cancelled. Ask Expedia in writing for a breakdown of the charge and the date it was taken, and get a reference number for the dispute.

If the charge is not yours at all, tell your bank or card issuer as well, since they can look at the payment while the dispute runs. A complaint filed through our complaint process backs that up: we put your case in front of Expedia through emails, social media and paper complaint letters.

Open the booking in the Trips section of your account or in the app and use the change or cancel option there: the screen shows what the airline, hotel or rental company allows and what it costs. Handling it through Expedia rather than directly with the supplier keeps one clear record of the request, because a cancellation you arrange yourself with the hotel can leave the agency booking open and still billed.

Save the cancellation confirmation and note the time you sent it, so you can show exactly when the booking was cancelled if the charge stays on your card.

With only 4 complaints about Expedia so far, there is no clear pattern yet. Our research shows what usually goes wrong at an online travel agency: refunds promised and never paid, bookings the hotel or airline has no record of, unexplained charges, and each side pointing at the other when it goes wrong.

Search the cases below to find one like yours.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Expedia through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Expedia can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.