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Evri complaint: Terrible customer service

Open 32 views Parcel Couriers

Filed 21 Feb 2025 by Paul

My parcel arrived to the customer damaged, I have tried for several weeks to get through to EVRi customer support and make a claim. Only to be met with email replies that completely miss the point of my complaint. All emails seem to deliberately ignore the issue.
Wondering if they are doing this on purpose, so I give up?
Absolutely awful customer service, don’t bother using this courier, they will damage your goods and make it near impossible to do anything about it.
Zero stars

Update:
It is now 19th February 2025 and I am still going round in circles with their customer service options.

Evri complaint: Terrible customer service
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Wronged by Evri too?
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