Evri complaint: Refused insurance claim

Name: Refused insurance claim
Item: Evri
Rating: 1
Author: ben

Open 23 Mar 2025 28 views Parcel Couriers

File your Evri complaint How does Complain.biz work?

Filed 23 Mar 2025 by ben

On their website it says wait for 4 weeks to claim. I waited 5 and claimed. They gave me a pathetic £10.26 out of the £200 item they lost of mine.
There is no way to contact anyone or follow this up. Its disgusting.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Evri
Filed: 23 Mar 2025
Rating: 1/5
Desired resolution: Issue a refund on the insurance i paid for. There is no reason to refuse as i provided all the documents they requested. Just claiming within the ' 6 week time frame' which it doesnt tell you about until you do it.
Problem: Lost parcel claim paid only £10.26
About: lost parcel claim
At stake: £200

Progress

Filed
Company notified
Company replied
Resolved

23 Mar 2025 Complaint filed and published
23 Mar 2025 Message from Bizzy: we notified Evri about this complaint.

See all 1,111 Evri complaints

Discussion

0 comments

No comments yet. Been through something similar with Evri? Start the discussion above.

More Evri complaints

View all 1,111

Missing Parcel, no follow up

A customer’s parcel went missing. It has been 2 weeks since both sides reported it (buyer seller). The seller is…

24 Mar 2025

Marked Delivered but it never was

I had had two poor deliveries from Evri already this year (eg parcel left on back door step in the…

22 Mar 2025

Lost parcel

I posted a parcel with Evri at a drop off shop using there international service last November to a customer…

13 May 2024

Wronged by Evri too?
Make it sting!

Launch complaint