Evri complaint: Parcel with Stolen Contents
Filed 17 Mar 2026 by Michelle
A parcel we sent at christmas from Telford to Plymouth arrived with items missing. The photo of the parcel was in the car of the delivery agent and the recipient picked it up from their doorstep. We put in an immediate complaint and have heard nothing. I chased it up this week and have been refunded postage but not for the items inside, despite providing them with a photo of the reciepts for the contents. I now tried to claim for the missing items as well and have been told I am claiming too late, despite the original claim being in december. What shall i do? c00hha0607334057 [Incident: 260308-009042]
Report
Discussion
0 comments
No comments yet. Been through something similar with Evri? Start the discussion above.
More Evri complaints
View all 1,111very delayed delivery
tracking reference number c00hha0620021099 I specifically chose and paid for the 24-hour delivery option because the contents were urgent and…
Parcel not delivered
Had a parcel due to be delivered Thursday between 5 and 7pm then at 2.55pm it suddenly t3lls me it…
No tracking available
I sent some important documents from London to India through evri. I paid extra to keep track of the package…