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Evri complaint: No tracking available

Open 56 views Parcel Couriers

Filed 16 Jun 2024 by Manuj

I sent some important documents from London to India through evri. I paid extra to keep track of the package I sent, but I was never able to track my package. Moreover, it has not been delivered even after 14 days.
I tried to contact their customer services but I get a computer reply (through chatbot or call) that there is a delay in delivering the parcel and it will get delivered in a day. There is no tracking still available. I dont know if the where my parcel is and when will it get delivered or they have misplaced it.

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