My complaint:
My tracking number is H023FA1155907087. It has been stuck in logistics since 26 Nov. I have had no luck with the company or Evri in connecting with a human about my package. It is indeed quite ridiculous that no one can tell me anything about the parcel, why it’s been stuck at one stage for so long and when it can be expected. I must assume it’s been stolen as Evri claim they haven’t revived it yet and the company purchased from claim they don’t know anything more than the fact that it was last in logistics. This is a disgrace that people pay their hard earned money but these delivery companies take the absolute mick. Why this company is still in business is beyond me.
Suggested solution:
Locating and sending the parcel to its rightful address
