Evri complaint: PARCEL DUMPED OUTSIDE MY HOUSE ON THE STREET THEN STOLEN… UNABLE TO CONTACT EVRI

my evri parcel was delivered to my address on Sunday 14th December. The EVRI delivery person left my parcel at the front of my house. Being a terraced property this is on the public street. No knock at the door ,nothing.At 17.15 hrs I checked my phone to find my parcel had been delivered and the photo showed that my parcel was at the front of my property in the street and in a puddle of water, due to the weather.

I then went outside and my parcel was not there. This is not uncommon for this particular delivery person.
I carried out a quick search of the area and nothing was found.
I then reported this to my local Police and a crime reference number obtained. I have contacted the seller, via email , I have yet to receive a reply.

I have tried to contact EVRI by various channels, no person is available or there are TECH issues. I have still not been able to have contact with EVRI .
Needless to say when EVRI contacted me to rate my courier I gave him a one star. According to EVRI web site if you give any courier a 1 star they then contact you … they have not.

Evri need to be shut down full stop . Shocking customer service , poor delivery. Why suppliers use them is beyond me.

AVOID, AVOID AVOID