Evri complaint: Parcel delivered to wrong address

Name: Parcel delivered to wrong address
Item: Evri
Rating: 1
Author: Christiana

Open 19 Feb 2025 24 views Parcel Couriers

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Filed 19 Feb 2025 by Christiana

Although I gave the correct address and postcode to the company I bought my product from, Evri delivered to the wrong address. Luckily I was able to retrieve my parcel but I had to go and collect it myself. This is unacceptable as I could have lost my parcel.

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Case details

Status: Open
Company: Evri
Filed: 19 Feb 2025
Rating: 1/5
Desired resolution: They should compensate my shipping expenses since the parcel was not delivered to my address and I had to collect it myself.
Problem: Parcel delivered to wrong address
About: parcel delivery

Progress

Filed
Company notified
Company replied
Resolved

19 Feb 2025 Complaint filed and published
19 Feb 2025 Message from Bizzy: we notified Evri about this complaint.

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