Evri complaint: Lost item

Complaint from Amie reported on 21 October 2024 about Evri

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My complaint:

Sent a package via Evri tracked, the item is an iPhone 11, sold for £155, they lost it. I had to refund my buyer. They have failed to compensate me. I’ve gone through their ‘help’ channels but have been lied to, fobbed off or ignored. I want compensation for my lost item.

Suggested solution:

I need either the package found and returned to me, or compensation for it’s value, of £155

Evri complaint Lost item
Evri complaint Lost item
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