Evri complaint: No able to speak to a human
Filed 22 Oct 2024 by Nikki
I have a return for a mattress. I cannot find anyone to speak to as your lines are all automated! Your couriers have been for my return and there have a few but they all say the label does not work on their scanners. I have also contacted and given my tracking number to the all the automated services. However evri tell me that my Matalan order is processing, which is strange because my return as nothing to do with Matalan! I was diagnosed with cancer last year and I need a bed to a sleep in instead of my sofa! You website does not recognise Amazon either and this whom delivered the mattress and whom I have tried speaking to to sort this out. I cannot use this mattress it has chemicals which are not safe for people like myself with a weakened immune system
Report
Discussion
0 comments
No comments yet. Been through something similar with Evri? Start the discussion above.
More Evri complaints
View all 1,111Extremely poor service and communication
For the last 4 months my parcel has not arrived on time. The tracking service is rarely updated and it…
Delivered to the wrong address after asking not to
This evri must be the most incompetent delivery company in the world. They have the useless system ever. Can not…
Lost item
Sent a package via Evri tracked, the item is an iPhone 11, sold for £155, they lost it. I had…