Evri complaint: cant speak to a human, lost parcel no updates

Name: cant speak to a human, lost parcel no updates
Item: Evri
Rating: 1
Author: samuel

Open 29 Oct 2024 34 views Parcel Couriers

Filed 29 Oct 2024 by samuel

been chasing a parcel from evri for a week plus. cant get hold of an actual person so keep getting stuck in an AI auto bot loop.

impossible to contact – utterly disappointed.

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Case details

Status: Open
Company: Evri
Filed: 29 Oct 2024
Rating: 1/5
Desired resolution: make it possible to speak to an actual Agent to understand the next steps if the parcel ahs been lost.
Problem: Lost parcel, stuck in chatbot loop
About: parcel
Dealing with it for: 7 days

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