eDreams complaint: Wrong information-wrong flight status- unsent invoice
Filed 7 Apr 2023 by Sultan
I bought flight ticket from Melbourne to Bangkok, Bangkok to Kathmandu . And return ticket as well .
When I requested ation email after two months later I purchased the ticket . They sent me the email . But ation email and invoice didn’t match . I talked with customer service 4 times to check and 3 of them said no problem , 4th one said your flight from MelbourneBangkokKathmandu is cancelled. But no one told me that , I didn’t get any email about that. And also my flight status was still on the website as ed.
Then they offered me the make the same booking and we did booking but still I didn’t get invoice. I just talked with customer service I have told that they’re in end of financial year they can’t sent invoice now .
This is not acceptable
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