eDreams complaint: Taxes and Fees Refund
Filed 12 Apr 2023 by Claudia
On the 4th of March 2023 my son and I missed our connecting flight from Cassablanca to Gatwick and the airline made us pay for another flight from Cassablanca to Heathrow. I’ve contacted the airline for a refund for the taxes and fees for the missed flight and they’ve advised that royal air maroc will need to refund us. I got in contact with Royal Air Maroc and they said the ticket wasn’t bought through them therefore Edreams need to refund us. Since I made Edreams aware of that. They’ve stop answering my emails.
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