eDreams complaint: Cancelled return flight
Filed 12 Apr 2023 by Nadia
I paid for a return flight and one of the flights got cancelled by the airline. There were no other options on the same date and same city given by the airline. I contacted eDreams and they have not offered any help or alternatives. They only said to get reimbursed by the airline and book a single flight. But I booked a return flight via eDreams and not a single trip. If one of the flights were cancelled they should offer an alternative. What I purchased is not what I’m receiving.
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