eDreams complaint: Bags weren’t added on my flight back
Filed 4 Apr 2023 by Ivana
I booked a flight from Palermo to London for the 6th of April with a return ticket on the 11th of April 2023. When I booked I added 2 trolley for me and my child. Today when I checked in the bags on the flights back weren’t there so I had to purchase them again so they charged me but didn’t add them. Also when I booked not only they charged 66€ for fees, when I was about to pay a message came up saying that the airline had increased their prices so they charged me another 30 euros. What can I do to get my money back?
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