eDreams complaint: Wrong amount of refund issued

Name: Wrong amount of refund issued
Item: eDreams
Author: Carol

Open 13 Dec 2021 204 views Travel

File your eDreams complaint How does Complain.biz work?

Filed 13 Dec 2021 by Carol

As per their company policy if cancelled within certain hours of booking it did say free cancellation with full refund but i haven’t been refunded the correct amount.
I paid £756.31 and got refunded just £131.34.
This is totally fraud and I need my full refund as per cancellation policy and by cancelling within time.

eDreams complaint: Wrong amount of refund issued — Photo Carol uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: eDreams
Filed: 13 Dec 2021
Desired resolution: Issuing me my full refund
Problem: Only partial refund after free cancellation
About: flight booking
At stake: £756.31

Progress

Filed
Company notified
Company replied
Resolved

13 Dec 2021 Complaint filed and published
13 Dec 2021 Message from Bizzy: we notified eDreams about this complaint.

See all 320 eDreams complaints

Discussion

0 comments

No comments yet. Been through something similar with eDreams? Start the discussion above.

More eDreams complaints

View all 320

Cannot unsubscribe and no customer service access

I booked tickets using edream but chose not to subscribe to their Prime subscriptions. Nevertheless, they are still sending me…

13 Nov 2023

REFUND

WHERE IS MY REFUND!!!Since 22 of November Edreams send this message to me,Your booking has been refunded on November 22,…

14 Dec 2021

Stole my ticket funds

I made mistake of buying flight ticket through edreamsto travel in March 2020. Due to pandemic I could not travel…

7 Dec 2021

Wronged by eDreams too?
Make it sting!

Launch complaint