My complaint:
WHERE IS MY REFUND!!!Since 22 of November Edreams send this message to me,Your booking has been refunded on November 22, 2021. Please be advised that it may take between 3 to 7 business days to receive your refund!!!-Today is 14122021 the only money refunded was 109.00 for three PAX,i did contact Lufthansa and they told me is a miss sold situation how can you spend £840 and they only paid £109.
i want all my money back, till this situation is not resolved i will not stop next stage is taking this case to OMBUDSMAN.
To all other customers PLEASE AVOID THIS PEOPLE.
Refund 5047045
Requested
Friday, 28 May
Processed
Friday, 28 May
Refunded
Monday, 22 November??????? no Money
Suggested solution:
doing what is right and legal
