eDreams complaint: Fradulant pricing

Complaint from Tyfa reported on 27 December 2021 about eDreams

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My complaint:

Worst experience ever. When i was making a booking the screen displayed R3103 and that is what i approved… but they took R4570 from my account…When i did a follow up was told its not their fault but the airlines fault as they change prices any time… why dont they inform people when prices go up during the booking process… never will i use them nor will i recommend them.

Suggested solution:

Refund of the overstated amount

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