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eDreams complaint: Funds refunded by airlines but eDreams has not refunded the customer

Open 77 views Travel

Filed 17 Jul 2022 by Durga

This is with regards to your booking reference 6874666077. I have called Edreams at least 30 times so far and created several tkts to request refund – 2782677, 2624185, 2774468, 2573996.

EDreams continues to say that they are waiting for airlines to refund the funds. In Jan, 2022 EDreams ed that they would refund the funds but that never came around. This is refund from 2021.

Attaching communication from Lufthansa and Edreams. Lufthansa has ed that they completed the refund in Nov, 2021.

eDreams complaint: Funds refunded by airlines but eDreams has not refunded the customer
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