eDreams complaint: Edreams wont contact airline to cancel my flight
Filed 13 Jul 2022 by Ausra
Bought a flight, cancelled it within 2hours of buying it. Edreams app states that my request was being processed and is waiting for the airline to aprove it. I rang the airline to double check and they ed me that edreams has NOT contacted them to request my flight cancellation what so ever. So edreams is clearly lying and their mobile app is absolutely not trust worthy at all. Is it happens the flight cost me over 700 euros, and it is in 3 days. Ive been trying to get through the help desk but its all automated. They are on purpose being very difficult to get through.
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