eDreams complaint: Where is my refund?

Name: Where is my refund?
Item: eDreams
Author: Gunes

Open 30 Dec 2021 144 views Travel

Filed 30 Dec 2021 by Gunes

They transferred the refund sum of my cancelled flight to a bank account that is not mine.
Their customer service is not responding over 48 hours.

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Case details

Status: Open
Company: eDreams
Filed: 30 Dec 2021
Desired resolution: They should get back to me. I left my phone number and email address in different channels to their customer service team and refund me.
Problem: Refund sent to wrong bank account
About: cancelled flight
Dealing with it for: 2 days

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