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eDreams complaint: Cannot unsubscribe and no customer service access

Open 102 views Travel

Filed 13 Nov 2023 by Lynda

I booked tickets using edream but chose not to subscribe to their Prime subscriptions.
Nevertheless, they are still sending me promo material by email.
I used the unsubscribe link (there are two on the email). NEITHER WORKS. See screenshot.
Also, I tried to call their customer service number: 1-844-539-6719
It’s not a working number.
This is horrific customer relations.

eDreams complaint: Cannot unsubscribe and no customer service access
Photo Lynda uploaded with this complaint

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