eDreams complaint: Can’t get a refund

Name: Can't get a refund
Item: eDreams
Rating: 1
Author: Ercan

Open 10 Nov 2023 66 views Travel

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Filed 10 Nov 2023 by Ercan

I bought a ticket from Madrid to Cancun but I could not reach Spain due to visa restrictions. No reply to emails and the company they directed me redirects me to them to ask for a refund. I can’t get my money back for a flight I did not take.

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Case details

Status: Open
Company: eDreams
Filed: 10 Nov 2023
Rating: 1/5
Desired resolution: I want a refund.
Problem: No refund for flight not taken
About: flight ticket

Progress

Filed
Company notified
Company replied
Resolved

10 Nov 2023 Complaint filed and published
10 Nov 2023 Message from Bizzy: we notified eDreams about this complaint.

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