eDreams complaint: Money taken from bank account, no ticket provided, no flight details emailed
Filed 27 Apr 2022 by Klass
On 25.04.2022 I booked one-way ticket CRL–RIX for Ryanair flight on 27.04.2022. Booking reference: 9227295136.
After filling the credit card details, following window apeared on the screen: We’re processing your booking, we’ll notify you via email as soon as booking will be ed (pls see the screenshot attached). That was the last time i’ve heard form EDreams. Nothing was emailed (no flight details, no boarding pass, no invoice, nothing at all), while money (eur 98.30) was taken form my bank account.
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