eDreams complaint: Pay ticket

on 18 July 2022 about eDreams in category Travel

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My complaint:

On 17th July, I booked 2 returnts tickets Vienna -Hanoi (Departure 3rd Oct and return 6th Dec 2022). Total price is $1584,86. Payment system ed that is total price. The bank sent sms for amount is $1584,86. But then I had to paid €1623,33. Exchange EUR to USD, I have only pay €1569,01. My account is EUR account.

Suggested solution:

Total price I have to pay is $1584,86 (€1569,01). But in fact, I had to paid €1623,23. I need my over money return (54€).

Pay ticket
Pay ticket
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