eDreams complaint: cancellation and refund scam
Filed 28 Feb 2022 by Shelby
booked airline flight with eDreams for round trip flight on Cebgo for Masbate to Manila Philippines. Change of plans required cancellation and refund request. I PAID eDreams an additional $24 for cancelation and 80% refund privilege. Contscted eDreams and the replied I must contact the carrier direct because they are a low cost airline. So I contacted the airline direct and the had no record of my booking, email address, or eDreams reference number.
Report
Discussion
0 comments
No comments yet. Been through something similar with eDreams? Start the discussion above.
More eDreams complaints
View all 320Denied boarding
Arrived at airport. Went through security and proceeded to the gate. I was pulled out of line by Edgar Martinez.Edgar…
Requested a flight change and was incorrectly advised; Their CS is designed to exasperate you so you give up
Requested flight changes to my 2-leg trip, and was incorrectly advised there was a same-day flight available on the second…
No customer care and refusal to refund in full
I used EDreams for the first time in my life ( I regret it) to book four tickets to Austria…